Working in Retail: 07. Who is Your Customer? – I’ve Got Time and Money

Working in Retail: 07. Who is Your Customer? – I’ve Got Time and Money is an elearning course that helps you identify traits and build relationships with your ideal customers. Discover what you can do in person and online to maximize your relationship with your customers to further increase sales and build customer loyalty. In retail customer service, it’s important to know who your customers are, so you can identify the best way to interact with them and sell to them.

Part of our Working in Retail series, this course includes a video, audio narration, downloadable materials, and a quick quiz. Watch more in the series to learn how to recognize, approach and engage with your customers.