Working in Retail: 05. Who is Your Customer? – I’m With My Kids. Please Hurry.

We’ll show you the best way to interact with harried customers and high-stress customer service scenarios in our Working in Retail: 05. Who is Your Customer? – I’m With My Kids. Please Hurry course. In this course, we will explain how to minimize the frustration of these busy and sometimes impatient customers and leave them with a positive impression of your store. We’ll also talk about the notable traits these customers have to help you interact with them effectively and explain how to politely intervene when a customer’s kids are disrupting the shopping experience of others.

Included in this course, part of our Working in Retail series, is a video presentation and downloadable supplementary material you can use for future reference.