Working in Retail: 01. Giving Exceptional Service

In our Working in Retail: 01. Giving Exceptional Service course, we’ll offer practical tips on how to provide stellar customer service with every interaction. In this course, we’ll start by outlining the five features most customers are looking for and explain how you can deliver them. We’ll touch on how to expand your product knowledge, how to offer personalized service, creative ways to bring fun and excitement to your store and more.

Included in this course, part of our Working in Retail series, is a video presentation and downloadable supplementary material that reviews key points for future reference.