What You Need to Know about Emotional Intelligence (EQ)

This micro-learning course is here to tell you ‘What You Need to Know about Emotional Intelligence (EQ)’, to help you adapt to an increasingly automated world, in which employers are putting a premium on EQ. This pill will define EQ, before examining its importance and exploring the FUA model for building empathy. Once you have completed this course, you will have learned the importance of slowing down to take control and reach resolutions, rather than act on strong emotions and instincts.