What to Say When – Team Building Series: What to Say When Someone Resists Change

Implementing change at work can be controversial. Find out what to do when employees resist change and examine ways you can get them on board. Sometimes, your best shot at getting others to support a proposed change is to understand that they are not resistant to all change but simply resistant to this particular change. A proposed change must be clear, fair, and advantageous in order to appeal to others. Learn how to present your change in a way that addresses the concerns of all those it affects. Doing so opens the door for further discussion, enabling you to outline the benefits of the proposed change and gain the support you want.
In this course you’ll learn how to ask the right questions and resolve concerns so that you can implement workplace changes effectively. Complete the course quiz at the end with a score of 80 percent or higher and receive a certificate of completion.