What to Say When – Mentoring Series: There’s Conflict Between Team Members

Put a positive spin on conflict in the workplace with techniques to help you resolve problems between team members and avoid them in the future. When people are passionate about what they do, disagreements will arise. You’ll learn how to steer a conflict among team members from emotion and blame to a focus on agreement and problem solving.
You can’t eliminate conflict, but you can handle it constructively. This practical course will teach you how to deal with conflict in a productive way and problem solve to achieve a positive resolution. Complete the course quiz with a score of 80 percent or higher and receive a certificate of completion.