What to Say When – Conflict Resolution Series: You Need to Break a Commitment

Breaking an existing commitment to a co-worker can cause real problems for them. This invaluable course shows you how to minimize damage to others when you have no choice. It’s inevitable that at some point in your career, you’ll have to break a commitment to a co-worker. Whether it’s a meeting you can no longer attend or a project you can no longer meet the deadline on, the most important factor is HOW you break it. This easy-to-follow course outlines how to determine whether breaking a previous commitment is really necessary, and if so, how to repair any potential harm you’ve caused.

Handle scheduling conflicts in the correct way. With the right approach, you’ll learn how to mitigate the damage and protect your relationship with a co-worker. Complete the course quiz with a score of 80 percent or higher and receive a certificate of completion.