What to Say When – Conflict Resolution Series: A Team Member is Uncooperative

If a co-worker is uncooperative, it’s difficult for the whole team. Challenge your perception of the situation with this short course that puts your listening skills to the test. If you think a colleague isn’t pulling their weight at work, it’s important to analyze the situation objectively before you address it. You’ll learn to how to assess both your perceptions and the facts by first examining the incident and gathering specific examples. Then, we’ll go over how to initiate a discussion with your co-worker respectfully and without accusation.

By following the steps outlined in this course, you’re likely to come to a positive and constructive resolution. Complete the course quiz with a score of 80 percent or higher and receive a certificate of completion.