Using Reinforcement Theory

Reinforcement theory is the idea that responses that are not already in a person’s repertoire can be acquired through classical and operant conditioning. Classical conditioning refers to an involuntary reflex reaction, whereas operant training involves voluntary behaviors that produce either consequences or rewards. With these two learning principles, organizations can use reinforcement theory to improve performance by providing positive reinforcements when employees meet their goals according to expectations or offering praise and incentives when they surpass them. Reinforcement theory has been established as successful and coherent, and it is a valid method of ensuring the best performance.