Understanding Knowledge Management

Knowledge Management (KM) is the process of managing and providing access to information, knowledge, and expertise to achieve objectives. It includes creating new product designs based on user needs, converting those designs into tangible products like websites or software applications that can be delivered rapidly via digital channels.
To ensure users have easy access and can find what they need within a time frame, KM solutions must include tools for searching content across disparate data sources using keywords; this also means ensuring your solution is accessible from any device with an internet connection.