TrainingBriefs® Understanding Behavior-Based Interviewing

What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.
Behavior-based interviewing looks at job experiences of the past to help predict the future. It helps eliminate errors made by interviewers who rely too heavily on intuition or general impressions.