TrainingBriefs® The Tough Conversation

When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don’t, we get frustrated, we get angry, or we just get fed up and walk away.

Let’s face it, to get anything thing done, we’ve got to be able to work through our differences in a positive way that supports productivity and teamwork.