TrainingBriefs® Competing Customer Service Priorities

It can be overwhelming when it comes to provider the level of customer service we all want and expect. Customers deserve our undivided attention… that’s a given! Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

It can be overwhelming when it comes to provider the level of customer service we all want and expect. Customers deserve our undivided attention… that’s a given! Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.