TrainingBriefs® Behavior-Based Interviewing: Following a Lead

This course lays out an interviewing strategy best used when you want to clarify or expand something a candidate says or implies by his or her body language. This strategy involves asking follow-up questions based on verbal and non-verbal clues and often requires you to share an observation first.
In this course, you’ll observe two examples of following a lead, probing into verbal clues and probing based on non-verbal clues.