The Three Pillars of Interpersonal Excellence

In this course, we review the fundamentals needed for you to successfully appeal to and persuade people from inside and from outside your organization. Understanding your workplace role, establishing objectives as well as recognizing and engaging the key players who can help you achieve your goals, are key takeaways from this interactive module. You will learn how to build trust and influence within your hierarchical and cross-functional groups and the importance of establishing a strong network of resources. We share tools to help you better understand your role within your organization‚It’s hierarchy, how to become more confident and effective in your job, and tips on how to clearly define your objectives. You will learn what three areas build excellent interpersonal skills and the steps you can take to develop each. There’s also a Synthesis file for referencing the key messages. This course is Accessible/508 Compliant.US English version.