The best way to apologize (according to science) | TED-Ed | TED-Ed Animation

The TED-Ed animation on ‚ÄúThe best way to apologize (according to science)” shows you what to do— and not to do—in order to deliver an authentic apology. Have you ever received a truly awful apology? From classic non-apologies, to evasive excuses and flimsy corporate promises, it’s all too easy to give a bad apology. Good apologies share certain elements, and these factors can help you make amends in a variety of situations. Improve your emotional intelligence and communication in relationships at work and beyond with this practical, easy-to-follow video for personal development.