Telephone Etiquette: How to Avoid Frustrating Phone Transfers

Learners are taught the best practices for placing customers on hold and for transferring customers to other associates.

Información adicional

Audio Languages	American English
Content Style	Interactive
Primary Competency	Serving Customers
Content Features	Serving Customers
Course Text Languages	American English, Canadian French, Latin American Spanish
Subtitle Languages	American English, Canadian French, Latin American Spanish
Seat Time	7