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Successful teams need significant training. Specifically, they need to work on their interpersonal skills. The training should address - How do we listen? How do we communicate? How do you ask a question? And how do you provide good feedback? In addition, training should cover how to make decisions, and how do you make an effective decision? And then finally, the team should develop skills in conflict resolution because a team consists of a variety of people coming together. And when the team comes together, there’s a variety of opinions. Conflict resolutions is important for hospitality teams.
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