Switched: De-escalation

Have you ever wondered why police officers do what they do? In this course, officer Ryan Tillman, founder of Breaking Barriers United, will give you a behind-the-scenes look at what it feels like to make split-second decisions when lives are on the line. In this episode of Switched, Ryan covers de-escalation scenarios. You‚It’ll explore signs and indicators of a crisis. You‚It’ll also explore de-escalation strategies and the importance of empathy and active listening during a crisis. By the end of this course, you‚It’ll have new skills to rely on if you ever find yourself in a similar situation. This course is part of the Switched series, a series designed to train and educate on law enforcement tactics through police-civilian role reversal.