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Unreliable people are frustrating to work with. This course provides practical strategies to deal with an unreliable colleague that you can learn and implement. Behavioral expert Peter Quarry recommends giving the unreliable colleague feedback, using a simple formula, to explain why their behavior causes problems. Peter offers a more powerful approach to hold them to account if they continue to be unreliable. You can try appealing to their personal brand and their desire to look good, by getting them to make promises in front of others. Praise them and thank them if they deliver; otherwise hold them to account ‚- all in front of others.
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