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Certification Preparation
Suggestive Selling - Retail: Upselling / Cross-Selling: Best Practices

Suggestive Selling – Retail: Upselling / Cross-Selling: Best Practices

In this topic, we cover the basics of what upselling and cross-selling are, how becoming an expert on your products can help you sell better, and what some of the common challenges associated with upselling/cross-selling are.

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American English, Canadian French, Latin American Spanish
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