Strategies for Approaching (and Surviving) Your Next Conflict

Conflicts are like snowflakes - each one is unique, and nobody wants a billion of them piled up in the office. This video-based training course walks through some of the major types of conflicts and offers different strategies for dealing with each of them, then suggests several helpful things to do no matter what kind of conflict you’re experiencing. General, then specific; comprehensive, yet personalized. It’s basically the perfect training. Another course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way.