Stellar Customer Service in Real Estate Management: Part 03. How to Retain, Restore, and Reboot

Do you want your team to deliver exceptional customer service? It’s time to kick it up a notch with our three-part series on how you can exceed your customers’ expectations, every day, along with tactics you can use to diffuse difficult situations. This series is perfect for new team members, for staff taking on additional responsibilities and is a great refresher for leaders at all levels. Participants will discover how to get and keep their customers connected, diffuse difficult situations, and what to do when generations collide.

Part 3 — How to Retain, Restore, and Reboot

Now it’s time to kick it up a notch! In the television show “Shart Tank”, investors query potential entrepreneurs about their finances, business acumen, and their ability to service their customers, each and every time. If you want to retain, restore, and reboot your customer service and exceed expectations, managing your customers’ experience is key.