Soft Selling in Hospitality

Nobody wants a pushy salesperson bothering them as they sit down for a delicious meal or checking in to a hotel to relax. So, how does a hospitality employee push a product without appearing too pushy? Soft selling is a more passive style of selling where, instead of bombarding someone with every option, service, or deal available, you listen to what they’re looking for and make recommendations accordingly. In this course on soft selling in hospitality, we will show you how a more casual, friendly approach to promoting your products can increase your sales, while making guests feel at ease and maintain a relaxed, hospitable atmosphere.