Social Media for Employees: 06. Navigating Conflict on Social Media

Learn how to avoid disagreements and conflict online with the Social Media for Employees: 06. Navigating Conflict on Social Media course. In this course, we’ll explore the reasons why conflict arises on social media. From there, we’ll explain how to avoid these situations as well as how to diffuse conflict if you find yourself in a confrontation. We’ll also talk about why we post online when we’re angry, how to not take negative online responses personally and how to respectfully bow out of a conversation before it gets too heated.

This course includes a video presentation, downloadable reference material and a short quiz to assess your knowledge.