Sensitive Issues: Overview

This short course looks at how to address sensitive issues in the workplace such as alcohol misuse, bereavement, body odour, and office romances.
Certain problems that arise in the workplace touch on sensitive personal issues and need careful handling if they are to be addressed effectively and not lead to tribunal action. It’s important to be guided by concern for the individual as well as being mindful of the impact of the issue on their work and colleagues. The aim should always be to have a constructive dialogue that focuses on finding a workable and sustainable solution.
Combining drama and role-play with analysis of the legal implications for employers, workplace mediator and psychotherapist Barry Winbolt looks at the challenges of addressing sensitive issues in the workplace and demonstrates some effective techniques for doing so.