Selling Skills: 12. Speaking Customer

Selling Skills: 12. Speaking Customer is an elearning course that shows you how to reach common ground with your customers by utilizing industry-specific jargon. Interactions with customers can be wonderful. You have the opportunity to find out about what they need, figure out how you can help them, get them to use your product or service, and make money while doing it. This is especially true if you speak their language: customer. In this course, we explain how to make sure you are on the same page as your customer, not only with your words, but also with your focus.

Part of a series about Selling Skills, the course includes a video with audio narration and downloadable materials. A quick quiz is provided to test retention of key takeaways.