Sales: The Basics

Are you new to sales? This course gives you a clear introduction to important concepts and skills that any salesperson should master in order to achieve professional success. We begin with the essentials, like how to build up your understanding of the product you’re selling, along with the needs of your sales prospect. You’ll learn how to set sales call objectives, initiate contact with a customer, present your pitch effectively and close the sale. We also teach you how to follow up in order to build a long-term relationship and earn referrals.

Part of the Sales series, this training course uses a mix of interactive text and audio narration to present information in an engaging way. Downloadable documents containing tools like charts, exercises and checklists help to clarify key points, and there are 3 quizzes to test your knowledge. Students who pass the final test will receive a Certificate of Completion.