Sales 2.0: Using the SHAPE System

In this micro-learning course, ‘Sales 2.0 – Using the SHAPE system’, you’ll gain the skills you need to shift the nature of sales from short-term sales, to long-term relationships. The ‘SHAPE’ system is a five part model that outlines the types of questions you should ask potential customers to make them believe in you as a salesperson. You’ll be able to ask the right questions, making the process more efficient, moving it from a sales transaction to a continual dialogue with the expectation of future, successful sales.