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6
Industry Specific
6
Business Skills
6
Compliance
6
Leadership & Management
6
Safety
6
Certification Preparation
Reviews: Getting People to Open Up (The Right Way)

Reviews: Getting People to Open Up (The Right Way)

Encourage people to open up by creating an informal, unhurried atmosphere. Offer them praise and encouragement and, when they talk, really listen (and probe to find out more).

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British English
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