Resolving Harassment Cases Using Mediation

Mediation is just as its name implies, it is when a unbiased third party from inside or outside the company is introduced to the case and charged with helping the two parties involved come to the middle ground of a resolution.
Mediation is a way of managing conflict that uses an impartial person to help team members to resolve their disagreements. The intention is to ease workplace tensions before they escalate into something more damaging.
Mediation is used to resolve disagreements around workplace relationships rather than other disputes, such as pay or issues related to dismissal or conduct. You can use mediation to resolve: bullying and harassment. Communication problems.