Remote Working: Client Management

This course equips learners to overcome one of the key challenges of long-term remote work: managing client relationships.
For anyone whose role involves managing client relationships, remote work can be especially challenging.
Building rapport and staying in sync is often more difficult when you can only meet your client virtually.
Rising to this challenge, however, creates opportunities.
Organizations increasingly value partners who can demonstrate effectiveness in remote working.
Meanwhile, a business that can manage its clients remotely can potentially work with anyone in the world.
In this course, we’ll look at three strategies for unlocking the potential of remote relationship management.
First, we’ll examine how to effectively onboard a new client using digital tools.
Then we’ll talk about building rapport through more frequent communication and personal engagement.
Finally, we’ll learn how to get the most from digital communication tools.
By mastering these strategies, you will enhance client relationships and improve your remote working capabilities.