Regulation E: Error Resolution and Consumer Liability (Part 3)

Regulation E: Error Resolution and Consumer Liability (Part 3) is an elearning course that covers levels of liability for unauthorized transfers and transaction errors. In the first Error Resolution and Consumer Liability video, you learned how to conduct an investigation if a consumer reports an error. Then, we looked at the levels of consumer liability when an access device is involved. In this program, we’ll look at the tiers of consumer liability with transactions that do not involve an access device, and walk you through some real-life examples to help you understand consumer liability.

Part of our series on Regulations, this course covers error resolution and consumer liability. It includes a video with audio narration and downloadable materials. A quick quiz is provided to test retention of key takeaways.