Recovering From Mistakes

One of the worst feelings at work is the realization that you have made a mistake. In this elearning course, Recovering From Mistakes, we review how to handle these unavoidable situations. We discuss the feelings of shame and embarrassment that come with realizing you have made a mistake, how to deal with these feelings, and steps you can take to get past the error. The course also covers suggested steps to take when you discover the error, how to take ownership, and how to approach your manager with a solution and an apology.

This elearning course, Recovering From Mistakes, includes a video lesson, downloadable student materials and an online quiz to check your comprehension of the subject.