Quality: Terms

Increase your knowledge of performance excellence with this elearning course, Quality: Terms. In this course we will cover the history of the modern quality movement from its beginning before WW2. We’ll discuss various manufacturing methodologies that evolved to improve quality, including TQM, ISO 9000, Six Sigma, Lean, Five S, and how they are used. Finally, we will review the five common standards your company should follow in order to ensure performance excellence.

Part of the series on Quality, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension.