Quality Assurance and Quality Control: Introduction

Our Quality Assurance and Quality Control: Introduction course is an important lesson for any company. If you are like most businesses, you are committed to providing a quality product or service. To ensure this happens, you need systems in place. That’s where quality management comes in. This concept includes both quality assurance (QA) and quality control (QC). In this course, you will learn the key differences between these terms and why they are important for your products. We’ll also go over the PDCA (Plan-Do-Check-Act or Plan-Do-Check-Adjust) cycle, and go over some of the key quality control standards successful businesses use. This course is presented as a narrated video with useful illustrations and graphics to help you remember key concepts.