Polarity Management

As a leader, you are likely faced with continual problems that need to be solved. But many of these challenges are not actually problems to be solved, rather polarities. Many leaders are tempted to look at situations, such as reducing costs and improving quality, from an either/or perspective, seeing the importance in only one side or the other. What these leaders should do is develop a ‚“both/and‚” mindset, where they work to find a balance between both ideas. Instead of deciding to focus on reducing costs or improving quality, they should work to reduce costs and improve quality.