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In some instances, even after inquiries and investigations, a case may not be adequately solved. The individual who believes they were wronged may try to appeal the decision, to no avail. When that is the case, one must know that he/she has other options for resolving the matter.
Many employees are members of a particular labor union. These unions serve as an advocate to help improve or stabilize the wages, benefits, and even right of the employees.
The decision maker must take the necessary actions in order to come to a decision about how the complaint should be handled.
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