Optimizing Business Writing in the Digital Age

As people are exposed to more information and have shorter attention spans, we need to rethink how we engage our readers in the business world. In this course, you’ll learn the principles of writing effectively for digital mediums by crafting concise and scannable content that captures and retains the reader’s attention. You’ll also identify strategies for maintaining email etiquette, ensuring your messages are professional, clear, and courteous. Finally, you’ll explore how to write with sensitivity and clarity for a global audience. By the end of this course, you’ll be equipped to write more effectively in the digital realm, enhancing both your personal and professional interactions.

This course is part of the Writing Skills pocketbook, a series of courses that will teach you the fundamental skills you need to confidently write business communications like emails, reports, and more.