Negotiating Skills: Introduction to Negotiation

In Negotiating Skills: Introduction to Negotiation, you’ll learn how to confidently negotiate to reach mutually beneficial agreements. When most people think about negotiation, they imagine two people in a disagreement over a price. In commercial or sales negotiation, however, there’s a lot more to negotiation than just haggling.

In this course, part of our Negotiating Skills series, we’ll talk about negotiation as a give and take between two or more parties to reach an agreement regarding an issue, when faced with an apparent conflict or disagreement. It’s all about getting to a win-win outcome. You’ll also learn some best practices and techniques for more successful negotiations.