Navigating Common Management Challenges

Have you ever had to calm a team that was upset by a new policy or address negative comments about your company online? Today’s managers face these and many other challenges that directly impact team morale and productivity. In this course, you’ll gain practical strategies to handle these tough scenarios with confidence and empathy. First, you’ll identify specific social media issues that can harm morale, and learn to respond proactively. Then, you’ll navigate resistance to organizational change by engaging employees early, addressing concerns, and reducing pushback. Finally, you’ll practice techniques for delivering difficult news—whether about layoffs, promotions, or policy changes—in a way that preserves trust and respect. After this course, you’ll be equipped to handle workplace challenges smoothly, while building a supportive and resilient team environment.

This course is part of the People Manager’s Pocketbook series, a series that provides essential tools and strategies to help new leaders navigate the complexities of managing people effectively.