Mindful Listening for Effective Communication

Conflict and discomfort are at the core of this second of five episodes of Season 1 of A Lot Like Mike. Experienced leader Mike and his direct reports come together for their first in-person meeting in Brazil. With a packed agenda and bias for action, Mike leads the team through some challenging discussions. You’ll observe what works and what doesn’t work when creating trust between team members.

Following the short episode, subject matter expert Kahlilah Guyah introduces the key element for creating trust through psychological safety: mindful listening. Based on recent McKinsey research, this series focuses on teaching the most under-developed skills in corporate learning.