Mediating Employee Conflicts

In our Mediating Employee Conflicts elearning course, we’ll define what mediation is and cover some ground rules to help you mediate effectively. Conflicts can arise in the workplace anywhere, at any time. As a manager, it’s helpful to try and diffuse the situation before things get out of hand, and a formal complaint is filed. In this course, we’ll walk you through the six steps of successful mediation.

This course is delivered in the form of a video with narration and helpful illustrations throughout.