Maximizing Performance

Managers have a vital role in the successful performance of each individual in a workgroup and the success of their organization. This course outlines how to set expectations, coach for performance, solve performance issues, and develop performance with a strong focus on individual participation and positive reinforcement. If used effectively, these techniques result in extremely motivated, productive, and satisfied individuals. Through interactive exercises and fictional scenarios, learners will explore how to set goals within their workgroup, how to effectively use coaching, how to counsel individuals, how to recognize and respectfully correct actions to improve performance, and how to evaluate and further develop individual performance over time.