Mastering Small Talk

Mastering Small Talk’ is a micro-learning course that provides a guide to using small talk to your advantage, in a way that will build and benefit your career. Small talk, although at times exhausting, can be the key to learning more, connecting with colleagues, creating valuable experiences, and opening doors through networking.

Small talk has several benefits, but also requires various distinct skills in order to master. This course provides the basic steps of becoming successful at small talk, including how to effectively deploy listening, how to use it to your advantage, how to make yourself memorable, and how to create opportunities through small talk.