Management of Records

Managing records is an ongoing process that affects everyone in an organization. Establishing a records program with appropriate standards will help ensure that records are easily maintained. Records management (RM) is the supervision and administration of digital or paper records, regardless of format. Records management activities include the creation, receipt, maintenance, use and disposal of records. In this context, a record is content that documents a business transaction.
A records management process is comprised of identifying records, classifying records, and storing records, as well as coordinating internal and external access.