Management Coach: Employee Who Makes or Takes Too Many Personal Calls

Employee Who Makes or Takes Too Many Personal Calls is one course in the Management Coach series. The series includes 33 situations designed to help managers solve workplace problems such as conflict, personal issues, and employee performance. You will learn by example how to tackle the difficult issues that managers and front-line supervisors face. Each challenge and solution features a 1-minute PreLearn video outlining the big picture for solving a problem. The Solution video is a 5-minute movie modeling exactly what to say and how to say it. After viewing this course, you will have confidence to solve the problem by knowing every word to say and each action to take.