Making Small Talk and Moving Beyond

Small talk is the ‚Äúice-breaking” part of a conversation; it is the way strangers can ease into comfortable rapport with one another. Mastering the art of small talk can open many personal and professional doors. In other words, small talk is a short, friendly conversation about a common topic. Small talk can take place among friends, co-workers, or strangers. One reason why the ability to make small talk in business settings is so important is because small talk allows people to be friendly at work without getting too personal.