Listen to Lead

Effective listening is the bridge to team success – it improves understanding, increases engagement, and strengthens relationships. Drawing on his nearly 30 years of experience as a business owner and consultant, Professor Eric Zackrison, PhD, shows you how to make your team feel heard. Following his easy, step-by-step approach, you’ll be able to overcome common barriers to effective listening and help you reach agreement faster with your employees. You’ll learn how to overcome poor listening habits and break through confusion and miscommunication, control and manage your emotions more effectively, and overcome biases that hinder effective listening. You’ll also discover strategies to avoid common traps that prevent good listening and instead use non-verbal cues and questions more effectively. After completing this course, you will become fully present in conversations, helping you to become a more effective leader among colleagues, employees, and supervisors.