Knowing Yourself Better to Communicate Better: Part A (GB)

Part A of this course examines how we can have a more positive influence on our work environment by recognizing when our attitude and behaviors may be causing conflict. If you often lose your temper, love to gossip and avoid making tough or unpopular decisions, you may be the cause of conflict in your workplace. In this inter-active module you will learn the importance of recognizing your weak areas. You’ll learn the strategies you can put in place to help move away from these ineffective attitudes.Important learning tools in this course include a refocus on becoming self-assertive in a manner that builds trust and respect. This course includes a video and a Synthesis file for referencing the key messages.